Our Policy

Returns accepted within 10 days of delivery for store credit only.

Items must be unused, unwashed, undamaged, and returned in original packaging.

Refunds (if applicable) are processed within 10 days via the original payment method.

Please Note

Tags, belts, dust bags must be included.

Custom-made items are non-returnable.

Items damaged in transit are not our responsibility.

We offer exchange/store credit if the product meets our return conditions.

Help & Support

If you have any questions or concerns:

Email: manager@polofactory.in, info@polofactory.in

Phone: +91 95215-23875

Timing: Monday to Friday, 11:00 AM to 5:00 PM